Clothing Hub
Privacy Policy
This policy explains what personal information we collect when you shop with us, why we collect it, and the choices you have. It should be read alongside our Terms & Conditions.
Information We Collect
When you browse our store, create an account, or place an order, we may collect information such as your name, email address, phone number, shipping and billing address, and details about the items you purchase. We also collect basic technical information, such as your device type and browser, to help our website run smoothly.
How We Use Your Information
- To process and deliver your orders
- To respond to your customer support questions
- To send order confirmations and shipping updates
- To improve our website, products, and customer experience
- To meet legal and accounting obligations
Payment Information
We accept Visa, Mastercard, and American Express. Card details are processed securely by our payment providers and are never stored on our own servers. See our Payment Policy for more detail.
Sharing Your Information
We do not sell your personal information. We only share what is necessary with trusted third parties who help us run our business, such as payment processors, shipping carriers, and website hosting providers. These partners are only permitted to use your information to provide the service we've asked for.
Cookies
Our website uses cookies to remember items in your cart, keep you signed in, and understand how customers use our store so we can improve it. You can disable cookies in your browser settings, though some parts of the site may not work as intended.
Data Retention
We keep your personal information for as long as needed to fulfil the purposes described in this policy, including any legal, accounting, or reporting requirements.
Your Rights
You can ask us to access, correct, or delete the personal information we hold about you at any time. To make a request, contact us using the details below.
Changes to This Policy
We may update this policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page.
Get In Touch
Support Hours
Mon–Fri, 9:00 AM – 5:00 PM (ACST)
Live Chat
Available 24/7
support@clothinghub.shop
Mailing Address
Shop 3/4/21 Cavenagh St, Darwin City NT 0800, Australia
Questions about this policy? Reach us at support@clothinghub.shop or visit our Contact page.